We Are...

PROFILE

In his 18 years as an Information Technology Professional, Mr. Carr has developed the proven skills and experience necessary to help your organization to develop a highly stable, highly reliable local and wide area newtork infrastructure, to develop the policies and procedures to support that infrastructure, and to put in place the tools, policies, and procedures needed to protect your infrastructure and your information assets. He can reorganize and streamline your existing team or help you to recruit and train a new team. His varried real world experience will give you a head start on the competition and your information technology enemies. He is regarded by his superious and his subbordinates as a manager who achieves objectives exceptionally well with a minimum of ongoing supervision and who extends the opportunity for personal initiative and independence to those who work with and for him.

Mr. Carr and his family (wife Anita and daughter Lily) are intersted in new challenges. They are interested in taking on a project in a developing economy such as India or China.

EMPLOYMENT HISTORY


Correctional Service Canada
   
April 2004 - Present Senior IT Security Analyst
September 2003 - April 2004 A/Manager Network Services
June 2003 - September 2003 Chief Network Security
August 1999 - June 2003 Chief Network Facilities
March 1999 - August 1999 Senior Wide Area Network Analyst/Operations Manager

   
Department of Foreign Affairs and International Trade (Veritaaq Technology House)
   
February 1999 - March 1999 Deployment and Support Specialist (Signet Renewal Project)

   
Department of National Defence (Veritaaq Technology House)
   
October 1998 - February 1999 Network Client Support Specialist, Operation Enterprise

   
DNA.CA Inc.
   
September 1997 - October 1998 Senior Technical Consultant,

   
Canadian Payments Association (Amdahl/DMR)
   
August 1997 Installation Specialist, Large Value Transfer System

   
Department of National Defence (Veritaaq Technology House)
   
March 1997 - July 1997 Network Specialist, Reserve Integrated Information Project

   
Correctional Service Canada
   
July 1991 - March 1996 Manager & Senior LAN Engineer
Correctional Services Canada

May 1989 - June 1991 LAN Administrator
Fisheries and Oceans Canada

Correctional Service Canada

Senior IT Security Analyst
April 2004 - Present


As a member of the IT Security Risk Management Team Mr. Carr participated in project meetings for the Security Inteligence Network (SINet) project and provided risk management advice to the project manager, developers, and operators. He worked closely with the Departmental Security Officer and the departmental COMSEC Custodian. His extensive operational background was invaluable in developing the design, procedures, policy, and documtation for the large fleet of Taclane KG-175B (mini) Type 1 Encryptors and OMNI Secure Terminals. His familiarity with COMSEC and IT Security doctrine allowed him to provide policy and procedural guidance to the COMSEC staff.

A/Manager Network Services
September 2003 - April 2004


Mr. Carr was given the opportunity to act in place of his manager who was on language training. He quickly gained the confidence of the director and other senior staff. The Network Services portfolio includes Network Facilities, Messaging and Collaboration, Network Security, and External Connectivity. His focus during the 14 months that he acted was to maintain the stable local and wide area network infrastructure of Correctional Service Canada and to build the Network Security practice. He was instrumental in the development of the ITSD-02 Security Zone Archetecture as well as the development of the Correctional Service Canada Firewall RFP, Anti-Spam RFP, and URL Filtering RFP. His team implemented a Syslog server for the first time to collect logs from all security related devices and developed the processes to process those logs on a daily basis to identify problems. Mr. Carr's cool headed and effective management of two corporate wide virus infections and his ensuing efforts to prevent further infections gained him the support of the Director Infrastructure and Service Management, Director IT Security, and Director General Information Management Services. He was delegated the authority to shut down any or all of the corporate network including mission critical applications in a future crisis.

Chief Network Security
June 2003 - September 2003


Mr. Carr's manager asked him to take on the additional role of Chief Network Security when a colleague left Correctional Service Canada. He began for the first time to review firewall, active content filter, and proxy server logs and to encourage employees to adhere to Government of Canada and Correctional Service policy with respect to the use of Correctional Service Canada information processing assets. He used his ethical hacking skills to actively scan the network for rogue machines and his packet capture and analysis skills to monitor for changes in network traffic which might identify malware infection or policy violations by staff.

Chief Newtork Facilities
June 2002– June 2003

Responsible for the design, contracting, construction, acceptance, commissioning, and operations of the local and wide area network infrastructure at Correctional Service Canada. Local area network projects included:

  • National Headquarters Renovation (Ongoing) - Tear down renovation - 1000 users (Complete 06/03)
  • 45 Sacré Coeur Swing Space (Fall 2002) - Tear down renovation -185 users
  • OMSR (Fall 2002)- Tear down renovation - 90 users
  • ATIP (Spring 2002) - Tear down renovation - 45 users
  • CMLC Relocation (Summer 2002) - Retrofit - 25 users
  • Corcan Edmonton (Spring 2002) - Tear down renovation - 25 users
  • CMLC Cornwal (Summer 2001) - Retrofit - 25 users, computer lab, classrooms
  • NPB National Headquarters (Winter 2000) - Tear down renovation - 150 users
The local area networks Mr. Carr built are well known in Ottawa. Bell Canada, the primary cabling sub-contractor, has implemented many of the standards developed on the National Headquarters Renovation project and regulary bring clients to see the Correctional Service Canada network to sell their services and to convince their clients of the utility of the system Mr. Carr designed. Three years after commissioning the network spaces are as clean and the network is as fully documented as the day it was commissioned. The robust Category 6 structured cabling plant is trouble free, easily extended, and easily maintained. (Photos and diagrams available on request.)

Wide area network projects included:

  • National Frame Relay Conversion (2000) - Conversion from point-to-point to frame relay network topology - 200 sites coast to coast
  • National ATM Implementation (2003) - Implement OC3 and DS3 ATM accesses and migrate frame relay circuits at six sites coast to coast
  • National Hyperstream to Nexxia Frame Migration (Winter 2002) - Convert sites from Stentor Hyperstream frame relay to Bell Nexxia frame relay - 200 sites coast to coast
  • National Router Standardization Project (1999) - Standardize router platform and configurations - 180 sites coast to coast
In the months leading up to January 1, 2000 Mr. Carr lead the effort to standardize the Correctional Service Canada wide area network. Under his guidance a standard router configuration was developed, the router hardware at each site was standardized (serial ports and network ports were moved to the same location in each router,) the operating system was upgraded on each router to the same national standard version, the router configuration was downloaded, standardized, and uploaded at the same time that the telecom service provider standardized their switch and circuit configurations. The result of this standardization was a reduction from three person years to support the day to day operation of the wide area network to less than a quarter of one person year. This freed up almost three full person years in the wide area network team to move forward with the point-to-point to frame relay migration, the Stentor to Nexxia migration, and the ATM implementation none of which would have been possible without the effort freed up by the standardization project.

Senior Wide Area Network Analyst/Operations Manager
February 2000 – June 2002

Network Designer/Network Construction Supervisor. Responsible for all aspects of the Building Integrated Data and Voice Network Renewal Project including:
  • demolition and disposal of legacy cabling,
  • network design and detailed specification,
  • qualification of vendors,
  • request for proposals,
  • analysis of vendor submissions,
  • selection of cable system vendor and of cabling sub-contractor,
  • on site construction supervision,
  • testing process development, testing supervision and results analysis, and
  • system commissioning.
August 1999 – February 2000

Senior Network Analyst/Designer/Construction Supervisor. Responsible for the design and implementation of the integrated building cabling infrastructure at the new National Parole Board office in Ottawa. Participated in design team and construction team meetings and acted as client construction supervisor. Interfaced with Public Works project manager and vendors. Created detailed infrastructure specifications and solicited and accepted vendor quotes. Provided on call support to the national wide area network, regional and site offices. Acted as a technical resource to Correctional Service Canada, National Parole Board, and Public Works and Government Services Canada. Supervised operational staff, consultants and students. Provided management and senior management with interpretive and consultative services. Acted as interface between network engineering, network operations, clients, and IT Security.

March 1999 - August 1999

Senior Wide Area Network Analyst/Operations Manager. Responsible for supporting, trouble shooting, and upgrading the national wide area network consisting of Cisco routers and Bay Networks switches, dedicated and frame relay links. Developed and managed the implementation of national router configuration and security standards. Developed the National Wide Area Network Hardware Support Model. Developed and implemented national spares inventory based self-support model including contracting, procurement, deployment, and policies and procedures. Provided remote, telephone based support for regional and site personnel across the country. Provided relationship based interface with vendor engineering, sales, and support personnel, IT Security personnel, and client community.


Department of Foreign Affairs and International Trade (Signet Renewal Project) - Deployment Specialist

February 1999 - March 1999

Deployment Specialist. Responsible for the secure, timely migration of client workstations from Windows 3.1 and Windows 95 to Windows NT Workstation. Interfaced with employees at all levels of the department from clerks to Deputy Ministers. Specialized in sensitive or "problem client" migrations and in secure systems and areas. Provided client support services in secure areas, Tempest datacenters, and the "crypto vault".


Department of National Defence (Operation Enterprise)- Network Client Support Specialist

October 1998 - February 1999

Network Client Support Specialist. Providing high availability, high level "outside normal channels" network client support to initial implementation clients in support of the Operation Enterprise deployment team. Worked in a highly secured, highly sensitive areas and in Tempest datacenters. Supported Banyan Vines, Windows NT, Oracle, Lotus Domino, PeopleSoft, DEC Unix, Ultrix, and VAX VMX systems.


DNA.CA Inc. - Logistics/Operations/Intelligence Specialist

September 1997 - October 1998

Director Logistics, Operations, and Intelligence. Providing a full range of information technology services to military, government, and private sector clients. Providing technology rescue consulting services and network design and installation on a contract basis to other information technology companies.

Recent projects include:
  • Network and system security consultant in a mixed Windows NT/Windows 95/Digital Unix environment
  • A Continuing Medical Education project, computer based training for pharmacists and physicians for Bayer Canada (pharmaceuticals) in partnership with Commix Communications Inc. of Toronto
  • An early childhood education project, computer based training aimed at senior kindergarten to grade three children for Bayer Canada in partnership with Commix Communications Inc. of Toronto
  • Team leader for development of a Java Script application for the University of Ottawa aimed at providing a recruiting information database.
  • A multi-media presentation outlining the trade and political relationship between Canada and Mexico for Department of Foreign Affairs and International Trade, Mexico Desk in partnership with Canadian Business Development International Inc. of Ottawa
  • Participated on a DNA.CA development team tasked with the development and implementation of a Java-based application to support an on-line bookstore ordering process.
  • A multi-media educational series aimed at elementary school children and intended to satisfy provincial and national educational requirements in partnership with Biodiversity in the Classroom of Ottawa
  • A variety of small multi-media and web design projects
  • Experience with PC DOCS client installations, server support, problem resolution and disaster recovery.
  • Experience with PeopleSoft installation and support for versions 5.x and 7.x.

Amdahl/DMR Consulting - Installation Specialist

August 1997

Mr. Carr worked on a Large Value Transfer System (LVTS) as an installation Specialist. He staged 73 LVTS PCs and 35 Cisco routers for delivery to financial institutions across Canada.


Department of National Defence (Reserve Integrated Information Project) – Network Specialist

March 1997 - July 1997 (5 months)

As an installer on the DND-RIIP national rollout project, Mr. Carr’s duties included:

  • Assisting in the Integration of Security Encryption within the Windows NT system using SAGUS Defensor, ENTRUST and PCMCIA Encryption Cards.
  • Responsible for physical and information security for independent field operations team working on and between military installations from coast to coast in Canada
  • Perform National Rollout of Windows NT 3.51 consisting of 300 Servers and 2500 Workstations, including configuration of Cisco 2500 series Routers and Synoptics 2813 and 3000 Hubs.
  • At each Reserve unit, Mr. Carr was responsible for the configuration of Synoptic hubs and Cisco routers, and the integration and configuration of Windows NT 3.51 servers and workstations (which included configuring WINS, DNS, DHCP, TCP/IP) with existing Banyan Vines and Novell 3.12/4.11 LANS, along with new OA software including MS Office 97, BeyondMail, GroupWise, and Entrust/Defensor (a network security application)
  • Integrating Windows NT 3.51 within current Infrastructure of Military Bases. (Banyan Vines, Novell 3.12/4.11, Windows NT 3.51/4.0).
  • Installing the complete network system including coordination of MAN TO DWAN link as well as the patching of Ethernet CAT 5 and FibreOptic cabling.
  • Implementing Beyond Mail (STDA) and GroupWise (IPMessaging) within current Infrastructure.
  • Providing training and End-user Support for the Oracle RAMS Program.
  • Resolved network and configuration problems on-site.

Correctional Service Canada - Senior Local Area Network Engineer

September 1996 - March 1997

Mr. Carr’s responsibilities included:

  • Responsible for the design of the new National Headquarters Local Area Network (LAN), the creation of a technical specification and RFP, and the development of a National Standard for Local Area Network architecture. The RFP contained detailed specifications for all aspects of the switched 10BaseT (100BaseT ready) LAN including cabinets, gear placement and interconnection, conduit, electrical and mechanical systems, testing, installation and support.
  • Responsible for technical aspects of the Secure Remote Access project using the TimeStep remote access security system and Windows NT Server with US Robotics telecommunications gear. Installed, tested, documented and piloted a "turn key" solution which is currently in use by CSC. Responsible for national LAN and Wide Area Network (WAN) performance trouble shooting using the Data General Sniffer and the Windows NT Network Monitor (Bloodhound).
  • Technical resource to Executive Information System group. Assisted EIS group in procuring and installing servers for the SyBase multi-dimensional data-modeling tool. Consulted in the migration from local to network installation of Comshare Commander nation wide.
  • Developed the national common desktop including Microsoft Office applications, local, specialized applications, PeopleSoft and national VAX based applications. Provided third level support to clients for Microsoft Office applications, network connectivity problems, hardware selection, installations, and configuration.

Correctional Service Canada - Manager - Office Automation Engineering and Technology Services (OAETS)

May 1996 - September 1996

Mr. Carr’s responsibilities included:
  • Managed and was the primary technical resource for the OAETS team consisting of four full time and term employees, a summer student, and three to five consultants. Directed a highly skilled group of consultants and employees in the seamless migration of over 7000 accounts from 50 domains in 150 locations into a single national Master Domain.
  • Managed a lab which provided a realistic representation of CSC"s national extended LAN and WAN and which was used as a resource by both the OAETS team and other within the network operations and application development communities.
  • Responsible for the development and implementation of network solutions and policy for the national extended local area network of over 100 servers and 7000 workstations in more than 100 installations.
  • Negotiated national solutions to highly political problems uniting five independent regional representatives, National Headquarters, and two autonomous business partners.
  • Developed a common hardware and network infrastructure as well as unifying national domain structure and policies. Developed national domain management policy and procedures.
  • Products supported included Windows NT, Windows for Work groups, PathWorks, Comshare Commander, Microsoft Office applications, local applications, national applications, VAX based client/server national applications. Developed installation and configuration standards for Microsoft Office applications by installing and testing on many hardware configurations.
  • Managed procurement, configuration, deployment, and management for distributed national network components. Developed hardware specifications based on industry standards and Microsoft White Papers for National Master Domain BDCs. Provided manufacturer with detailed configuration and installation instructions and provided in-house technical support to manufacturer’s Personal Computer Integration group allowing plug-and-play installation at remote sites.

Correctional Service Canada - Manager, Local Area Network (LAN) Services

May 1995 - April 1996

Mr. Carr’s duties included:
  • Managed and was the primary technical resource for the LAN Management and User Support team consisting of a LAN Manger, an Assistant LAN Manger, and twelve Customer Support Technicians.
  • Provided third level support to Customer Service Technicians for hardware, network, software and connectivity issues. Products supported included Windows NT, Windows for Work groups, MS Office, PathWorks, Comshare Commander.
  • Provided system management support for EIS server and System W based batch files and DCL. Responsible for recruitment of, contracting for, and management of staff.
  • Responsible for the migration from DEC PathWorks to Windows T of the National Headquarters LAN and for it’s growth to ten servers and 700 workstations in two installations, for the integration of two business partners, and of two associated organizations.

Correctional Services Canada - LAN Manager

December 1992 - 1992

  • Mr. Carr managed and was the primary technical resource for the NHQ LAN Management and User Support team consisting of an Assistant LAN Manager and four Customer Support Technicians. He was responsible for the implementation of the NHQ DEC PathWorks LAN from concept to fully implemented LAN consisting of 14 servers and 550 workstations.
  • He personally managed servers and the DEC Mailworks and Message Router servers which supported the CSC email backbone. He recycled corporate mVAX 3400s into service as LAN servers then procured, installed and configured AXP 3000 Model 400 S then AXP 2100 Alpha Servers for PathWorks and Windows NT Servers.
  • He installed and configured Microsoft Office, Windows 3.1, Windows for WorkGroups 3.11, Windows 95, Windows NT Workstation, and local and national applications over 500 client workstations.

Correctional Service Canada - Executive Information System, Developer/Operator

July 1991 - November 1992

Mr. Carr was a member of a team responsible for the development and national implementation of the CSC EIS. He was responsible for the development of data handling, process control and reporting scripts which facilitated the day-to-day operation of the EIS. He was responsible for day-to-day operation and maintenance of EIS and regional and user technical support.

He developed installation procedure and documentation. He developed an extremely good familiarity with EIS concepts and discovered many dos and don’ts of developing and implementing EIS systems.


Fisheries and Oceans Canada - Developer/LAN Administrator

January 1991 - June 1992 (18 months)

Mr. Carr was responsible for the enhancement of the xBase Person Year Reporting System (PYRS) including needs assessment, system development, xBase programming, BANYAN VINES LAN administration, user support and training.


Fisheries and Oceans Canada - Development Consultant (via Silico/DPG)

September 1989 - December 1989 (4 months)

Mr. Carr was responsible for the development of a specification for the enhancement of the xBase PYRS. Integration with and administration of BANYAN VINES LAN.


RECENT TRAINING

Introduction to Cisco Router Configuration April 26-30, 1999 (GeoTrain)
Advanced Cisco Router Configuration August 30-September 3, 1999 (GeoTrain)
IBDN Design and Engineering (IBDN-303) November 16-17, 1999 (NordxCDT)
IBDN Installation (IBDN-700) November 18-19, 1999 (NordxCDT)
OmniScanner Training September 6, 2002 (OmniScanner)
Basics of Fall Protection September 12, 2002 (Seabrook Communications)
WHMIS September 17, 2002 (Positive Action Group)
ITIL Essentials September 23-25, 2002 (Loyalist College)
Fluke Packet Analyzer Training March 8-12, 2003 (Fluke Networks)
Contivity Training September 1-5, 2003 (Nortel Networks)
Federal Government Contracting February 5, 2004 (In-house)
Due Dilligence February 5, 2004 (In-house)
Ethical Hacking July 19-23, 2004 (Rigel-Kent)
Taclane IP Training March 8-11, 2005 (GD C4S)
Use of a Data Transfer Device January 10-11, 2005 (CSE 240)
Entrust TruePass Comprehensive May 24-26, 2006 (Entrust)
Secure Terminal Equipment (STE) June 27-28, 2006 (CSE 250)
SANS +S Training Program for the CISSP Certification Exam August 21-26, 2006 (SANS Institute)
OMNI Secure Terminal August 29, 2006 (CSE 255)
Fundamentals of TEMPEST Security October 3-5, 2006 (CSE 810)

SECURITY CLEARANCE

Secret
COMSEC
(Valid through January, 2007)




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